Tried to go to the dealer for parts

I worked as a plymouth dealer in the 90s. We still had the books and I was taught how to use them. I doubt, unless a guy has a little knowledge or a lot of motivation, that they'll be able to efficiently use them any more. I always used catalogs in my parts days. Dealer and jobber store. Back then the computer records were terrible and incomplete. They have come a long way, but again, you have to know how to use them, and be motivated to do so. Most "counter guys" these days are not, especially at retail-based parts stores.