Venting about State Farm. (Regarding motorcycle accident)

I'm in the collision repair industry and deal with insurance companies every day. State Farm is my insurance company and it it the company I recommend to my friends.

One of the main reasons I prefer State Farm over the others is that State Farm requires the use of OEM or insurance quality used parts over after-market garbage.

State Farm did just have a major restructuring in how their company, shops and part suppliers interact. Adjusters really only show up if they have questions about a repair that can't be answered on the phone or with pictures.

My guess is, your problem is more likely caused by the shop not relaying information to State Farm..... So, State Farm can't give you the answers to the questions you are looking for.