Another problem for us on trans brake-HELP

What does the mean Tony and Dylan???? That's its ok to run a business like that??? HUH this is the second time I tried to get a hold of him--Your smart *** comments certainly don't help,Why can't u just help people???? Caller I.D.??? Obviously neither of you run a small business,I DO and customer response is key so you don't fall back and get lazy,WHat would the two of you do when you purchase a $600 part ?????? and your having problems????? Just wish the experienced here would help more instead of hindering and making smart *** comments why do that???????? YES BOB you are correct I wish I was within a hour drive of Indy I would do as you advised,Thanks Steve