Great Vendor Alert: Classic Industries

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ocdart

Inland Mopars Car Club
FABO Gold Member
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I recently purchased some '69 Dart tail light lens from Classic Industries. The order was placed over the phone and I drove down to Huntington Beach the next day to pick them up. I was pleasantly surprised by what happened when the order was pulled from inventory and brought to the sales counter.
Instead of just calling me to the counter and handing me the box they were in, I watched the counter guy open both boxes and closely inspect them. He then disappeared back to their warehouse area for about ten minutes. When he finally returned he called me back to the counter and opened the boxes on a new set of lenses he'd brought with him. I asked if there was a problem with the first set and he showed me some tiny spider web cracks that were in the flanges of the lens around the screw holes. The new set he went back and personally got were primo.
Needless to say, the quality control exhibited by the counter sales guy blew me away. That's not something you're likely to find in many places in today's culture.
Classic Industries is going to get a lot of positive word-of-mouth advertising from me - and the 20% discount I got because of an email sale notice I received didn't hurt either.
I highly recommend them as a source for parts for your Mopar project.
 
Hi Ocdart,

Thanks so much for taking time to write about your experience! We will forward your comments to the person who assisted you and to all areas of the company, including upper management. Classic Industries is always striving to provide the best customer service, and letters like yours are very encouraging to all of the members of our staff. It’s great to hear that their hard work is making a difference.

Thank you again for your comments and for visiting our showroom!
 
I've had great service with them to that were I buy all my stuff
 
i buy alot of my stuff from them
the only issue i have is shipping across the border into Canada can be expensive since they use UPS. If they used fed ex international then it would be 1000 times better.

For now i ship to the american mailbox and then pick it up later which can be inconvenient
 
I have bought a ton of stuff from them for my 69 Dart in the last year. I have always been satisfied with the parts I have bought from them. Some of their discounts (particularly when they offer up to 20% off and free shipping) are excellent.
 
Use code CYD14 to get up to 10%* OFF on orders over $299. Offer ends August 17th, 2014 at midnight PST.

:D was over on moparts
 
I've always been very satisfied with them. I order as much stuff as I can from them
Bill
 
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