Problem with ply30 member

Here is how I see it...

The seller hasn't completed the sale until the item is shipped and received in good condition.

Until that time, it is the responsibility of the seller to either provide the item or a refund.

As an example. If you buy something from bestbuy via their website, and it doesn't arrive or arrives damaged, they send another one or issue a refund. Every retailer does it this way.

Now, had the buyer paid with Paypal, which I recommend everyone do, he would have had potential recourse against Justin. Some of you don't like paypal, and that's fine. But you have to understand that is the best protection you will get when dealing with something like this. If someone told me they didn't take paypal or a reasonable alternative, I wouldn't do the deal.

As a businessman, Justin should have realized that how he handled this has cost him a lot more then $160. All the people who have read this thread no longer will buy from him, he's banned from the site, and people are telling other sites about him too. In the end, my guess is that Justin will lose a lot more then $160.

Hopefully he learns a lesson. The shame of it is, his grandfather likely doesn't know the whole story and how he's conducted himself. I suspect his grandfather would make the kid understand.