LCA pivot shaft and adjustable strut rod issues

Hello,

I am sorry that I missed these posts. If the people that had issues with our product would like to PM their details I will work to correct the issues accordingly. As for the comment that jumps to the conclusion about product being an issue with China that is un-true as we have the pivot shaft machined
here in the USA as well as the strut rods.


Thanks
James

James,
Thank you for the follow up on the forum. I appreciate your defending the assumption of Chinese made products and am glad to hear you are sourcing US manufacture for the products you offer. With that said, a faulty product can originate from just about any country...and we were going after low hanging fruit in the blame.
I also acknowledge in my frustration I expressed a potential lack of resolution based on another member's experience, which not having yet had dialogue with you about the matter is perhaps a bit unfair. I look forward to discussing the matter here shortly.

I had the same experience as the OP at the beginning of this thread, that the crushed lock nuts, which are of a harder steel than the shaft (and the shaft being a much softer steel than the original pivots) and also perhaps deformed to be smaller than the thread diameter, sheared the threads from the pivot shaft. This is on one side of the car. The other side now has the nut seized on the shaft without being tight to the frame.
This is all very frustrating - as you know, there is only so much time in a day, money in the bank, and windows of time a car is allowed to sit in a rented work space. The fact that I have to do this over constitutes a major headache, and a a major setback.

Please let me know how this situation can be resolved.