What is it with some people?

TrailBeast said

I swear, do people really think that once they paid a company for something that every problem they ever have afterwards is that company's responsibility?

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Own an auto repair shop for any length of time and you'll answer your own question.

"I was in five months ago and you fixed my brakes. Now my car is overheating! It didn't overheat before you fixed my brakes!"

Or apparently afterwards, either.

It just took five months.