Collision shop for a repaint? Just don't do it.

The real issue in this situation at my shop isn't quality, or money. We are a Ford dealership shop, supported by the dealer. No money was taken up front, all work will be done correctly, and the job will have an honest to god, lifetime warranty.

The issue that burns my *** is time. This poor guy comes in to check on progress and is disapointed every time. Last time he was in, he was told the end of May. Maybe May 2016, if he's lucky.