O' Reallys POS

Oreally left a bad impression on me a year or so back. I contacted the area manager & her response was that I should have tried another store. I contacted her supervisor the district manager & got pretty much the same answer. I finally called their corporate office & found out whom they reported to & related the story to him, as well as forwarded the emails I received. I went by the store for basic stuff a couple of weeks later & there was an entire new crew there. I asked the new manager what happened & he said that because of some customer complaints that they fired everyone in the store, as well as the area manager and district manager. If you can't get satisfaction, keep going up the ladder, someone "will" pay attention.