O' Reallys POS

I buy lots of parts at O Reillys. Springfiled, Mo is their home. I bought a starter relay a nd didn't use it for months. since i'm piddling with redoing 5-6 cars, this happens. when finally put it on a car, I found it was BAD. now the manager would not replace it as the invoice didn't show up where I had bought it in last few months. ( he knows I buy parts off Rock). kinda of pissed me off. I didn't buy a thing from them for couple months. and he knew why I hadn't been in.
so last weekend I buy brake parts for 2 cars fro, them. we talk about how new parts can be so defective. I go to put on one of the hardware kits, JUST to find it missing some pieces. never opened before. I said, screw it, and looked in bucket of junk till I found what I needed. was not worth the $6 in fuel, phone calls, and BS to get it replaced> LOL
I know those guys at the parts store earn their pay. lets face it, they are busy all day long, even in the small town stores!! for the most part they give good service and seem ot care. so I try not ot get bent out of shape over small things! LOL