PST - Worst service EVER

like a lot of members I am interested in these situtiuons., and the outcome, if the company does respond. however, cancel the order and ask for refund, probably no follow up from the co?

Thing is, I never canceled the order. They told me it was supposed to ship on the 29th. They say I called on the 30th and canceled.
No way I would do that.....I was expecting a tracking number or my parts to show up....all I wanted was my parts.

But......still no response.
Whatever. I'm over PST.