Computer Virus Help Needed

Sorry, "this ain't true." There is no reason to expect that paying the price will retrieve the files. Consider the files lost. Learn to do backups. I have three. Identical stowage in 3 separate 1TB drives, NOT used for any systems, only storage. In addition, critical stuff is backed up to DVD, etc

I have heard of multiple occasions where it is true. I know people that have paid the ransom and gotten their files unlocked. Not every person, but it has happened. I guess the pricks who put this crap out there figure that if word gets out that they don't release the files as promised if someone pays, then nobody will pay. Of course, paying the ransom will just ensure that this keeps happening to people.