Computer Virus Help Needed

Crypto locker viruses are a beeotch. Had a user get hit with one a year ago. Had to restore a bunch of network files from backups. Wiped the user's computer and reloaded Windows. I agree with the nuke and pave procedure. Although I know of people who have paid the ransom and gotten access to their files.

Best thing to do is have good antivirus software (McAfee is crap), and get a copy of Acronis True Image and take regular (once a month) backups of your entire C: drive to an external drive. Most importantly, DISCONNECT the external drive you put your backups on when you are done. Backups are useless if they are corrupted or infected.

I've got 16 years in the IT business, I've seen it all.