I need another tire shop

Big O did an alignment and lifetime balance on 4 new tires. I have been back 4 times for balancing. Once was in Utah after driving from So. Cal. on the new tires. Guy took our name, punched it up in the computer and said, come back in a half hour...Damn that was fast. Smooth as glass on the way home. Second time was due to a side wall bubble, got a new tire. They have treated me pretty good there. 3rd time was after I hit a 2X4 on the freeway and threw a few weights. I didnt tell them I hit a piece of a house at 75....