Young guys at the auto parts store

Guess some of us earned customer loyalty.

Our store had me, a retired wrench, a close friend of mine who's re-opening his garage, and a kid who knows diesels inside and out.

For me, it went the other way around. I had the most fun educating my customers on the in's and out's of how things work, why the part does it was does, how to properly troubleshoot before throwing money at the problem.

You wanted or needed a part? I'd get it for you. Hell, I second sourced from Summit and Jeg's for my customers. Trailer brakes? I'll get it. Piggybacks for your Freightliner? I'd get 'em. A carb rebuild kit for a Massy-Ferguson? How soon do you want it?

My customers were never told, "I can't get that," and I taught my employees the same thing.