Idiots at American Tire

Long story Short , Daughter got a flat on freeway . I got it home and found out she missed school to go to local Aquarium in Long beach . I was pissed college first fish last { unless its her barracuda LOL}
She goes American Tire and cant remove the spare tire I installed by hand with tire iron . DD calls me and says the guys said the spare was to tight they cant get it off . i told her there reverse threads on drivers side they should know this .
I drive over and they broke a Stud off the front Drum . Can this be fixed can you just press out the stud ? I was told it was crimped or welded any help is appreciated