R/T Specialties

they have been in business for many years. I assume the co. is the same owners all this time. not sure what the d eal is. I sent pics of clips I needed several times, this was 2-3 yrs ago, they never got back to me. I figured the clips would not have been worth their trouble?
they have always have extensive inventory of the hard to find clips.
best to pay for parts from anyone you are not sure of by credit card. at least there should then be a recourse.
I would send them registered letter, proof of your money sent, and advise them to immediately give refund, OR if not $$, contact your state attorney general.