what is the problem with discount and some of these tire joints these days.

Uhhh, the 'burn up' due to changing one tire on an AWD vehicle refers to the transfercase/ transmission going out which DOES happen, whether or not your salesperson/tech/whatever was smart enough or experienced enough to speak correctly when getting pressured by a lawyer or an angry husband type doesn't matter; changing ONE tire on an AWD car (or not regularly maintaining/rotating tires) can and will result in premature wear (chevrolet has a TSB that states it takes 1/16" difference in diameter to cause premature wear) of your drivetrain. I have personally changed out transmissions on a few different make AWD cars/SUVs due to mismatched tires (one had 3 different make tires in use) I also have talked to techs at Jasper transmissions (the shop I worked at used them for a while) and they agreed with the narrative the OEMs use too.

Read some of this unscrupulous lying BS
Do You Need to Replace All 4 Tires on Your AWD Vehicle? - Les Schwab Tire Centers explains a little bit more
Your reference article says if more than 3/32" to replace all four. My story involved 1/32". Little bit of a difference huh? Maybe the service manager could have explained it better? He still would have been wrong at 1/32" though.