trouble scrolling

If using Internet Explorer there is a reset function under the advanced setting of the internet options.
This is either under "Tools" "Internet Options" then "Advanced" of Explorer's upper tool bar, or in the control panel under "Internet Options" then "Advanced"
You want to "Reset" and not "Restore Advanced Settings"
A lot of times the reset takes care of little problems like that.
(Note that this will require you to reset you home page back to what you want it to be)

If Firefox use this method.
  • Click the menu button and then click help .
  • From the Help menu choose Troubleshooting Information. ...
  • Click the Refresh Firefox button in the upper-right corner of the Troubleshooting Information page.
  • To continue, click Refresh Firefox in the confirmation window that opens.


thanks for your help my wife followed your instructions and the problems have seemed to disappear .