Thanks, I am not in a position to make a phone call. That was their email quote. I shipped an intake in a USPS last week for $20.... fyi. This is a paper gasket set.
I am well aware of what a gasket set is, only trying to help resolve an issue or give advice.
Best of luck. FWIW I would not go on an open forum and question or call into question someone's business without knowing the circumstances at hand. They have always been more than fair for me to deal with far better than most in the business, So I consider them friends.
Matt