Practically acosted at Home Depot:D

adriver said

When the ecomomy was booming I couldn't find a sales persons at HD to help.
Started shopping at Lowe's since I like the store better.
Then the great recession hit and HD staff started falling all over themselves to help you.
Now Lowe's is still my first stop.
Plus Lowe's is dog friendly.
My HD has signs against grandmaw putting her **** zu in her shopping cart.
That policy seems to vary from store to store.

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Just the opposite here. And a lot of it has to do with upper store management.

I walk into my local Lowe's and everyone acts like you just told them to go kill themselves if you ask for help. They also aren't very knowledgable about their product. The folks at my local Home Depot are fast, efficient, friendly, and knowledgeable.

I hear that if I go an hour south to the Lowe's in Mansfield, it's just the opposite of the local Lowe's.

If upper management doesn't set the example for floor staff, or make sure his or her floor staff is taking the corporate training programs, you get a store that sucks. In my case, I've got a Lowe's that sucks. Too bad, as I like the store overall.