UPS sucks so bad there is no worse

Your logic is flawed. If UPS did not want to hold it at the terminal WHY IS IT AN OPTION on the website? So far as NAPA, LOL, the Spokane warehouse IS A STORE. Sorry buddy, 'az 'da way'tiz LMAO
Was trying to remember my brief Napa days, and yeah, the warehouse was a store, and machine shop.

I don't know why UPS does it that way, I don't use them unless I get a prepaid label from some other entity.