Opinions Please.....

Rob, You did the right in speaking out. It is totally a parenting issue and they obviously are not stepping up to the plate. Kids have no business in an environment such as that, I don't care how old they are get a babysitter and the parents go out by them selves. I started my daughter at age 2 with please, thank you, yes mame no mame, etc. She is now 34 and is still very respectfull of other people. The parents make the difference starting at an early age. You did right by speaking your mind, you took your wife there to enjoy each others company not listen to some 2 year old screaming. I probably would have jumped on the parents for being so ignorant, did you complain or write to management about this incident? whenever me and the wife encounter a problem like this the meal or next meal is on the house no questions asked, they don't want problems they want customers and will bend over backwards to accommodate you and your wife. Don't be afraid to complain, they will make it right for you. Hopefully you and your wife will have a better night out next time, but in the mean time write that letter and complain to management.