Now it's VERIZON I'm on a rant about

I'm on (was) Verizon prepaid, around 35 bucks for 30 days. So I went to their website, WHICH IS AMBIGUOUS and added a dose of funds, and it immediately came back with 70 bucks. SO I ALREADY HAD FUNDS THERE

When I try to call voicemail, it comes back

When I go to their website, it says "this device suspended."

I've tried at least 4 phone no's to Verizon, and Googled live person, Verizon support, etc, AND ALL THE NUMBERS do the same thing PLUS THE WORST THE ABSOLUTE WORST

is that if you randomly punch 0 or 9 the message comes back "I'm sorry you are having trouble........Goodbye" and ENDS THE CALL

HOW THE F*&% do you get an actual support person at this DAMNED company???!?!??!