In a previous life I was into HVAC/R service. I've gone out someplace the dog, the kids, the ??? bumped the disconnect off. They were told before I went out that we had a 1 hour minimum charge. Even so, they sometimes "bitched" and while doing so did not want a routine service which the thing probably needed.
"All you did was flip a switch? I shouldn't have to pay for THAT!!"
You certainly get to "run the gamut" of people
On that note:
Had a guy call and say his friend sent him a video and it wouldn't play.
Well, I get there and he had turned ALL the services in windows off, so by the time I got there he didn't have internet or decent video or anything. (I know you know what this involves)
I restarted all those services and ended up having to replace his flash player anyway because that was actually the problem in the first place.
He said his neighbor told him turning off the services would make his computer faster, so he turned everything off.
It took me a few minuets to figure out why windows was so jacked up.
Anyway, he calls again a few years later and says he's got another video that won't play and I "better get my a** over there and fix it right this time"
When I ignored the comment and told him it was going to be a paid service call he started screaming at me that I was nothing but a GD thief.
I said, "Funny, I was thinking the same thing about you" and hung up on him.
Most people appreciate that someone who can actually fix a problem for them can come to their house and do it.
Some cry and whine and tell me they are not going to be able to eat that month, and to those I just say one word, (priorities)
I really only get about 2 real A holes a year.
We have a 1 hour minimum if we go to their house, but drop off's are often free if it's something simple.
