FiTech EFI system

Nothing wrong with my computer. I use the USB ports all the time with various devices, DVD, thumb drives, I have even used a floppy. No idea at this point. I may not actually NEED it if all it does is turn the thing into a card reader. One reason is of course trying to get the laptop software to connect, the other is to see if there is anything stored in the handheld that is not on the card