Over a year ago I bought a dash for my 1969 Barracuda from Classic Dash out of Carson City Nevada. I paid $317.95. They did not specify that it would not fit the 1969 Plymouth Barracuda Heating & A/C Control knobs. It was also radio delete. When I contacted them to return it they wanted a 25% restock fee. I can customize the dash to fit.
Recently, I contacted them for the gauges for my dash. This consisted of 2-5" gauges and
4- 2 1/16th" gauges. Auto meter Ultra Lite II gauges. I also bought glove box trim to match the dash. The gauge package comes with the wiring harness needed to install. I tried to do this online thru pay pal but it did not work, so I phoned in the order to the salesman Paul, and he quoted a price of $1000.00.I paid it. When I received my package,there was no volt gauge, or gauge wiring harness.I called to speak to Paul but he was on vacation.When I finally got in touch with Paul he said I did not pay enough for volt meter or wiring harness. He quoted me the price!!!!The wiring harness was free with the gauge package! Now he wants $275.00 for the volt meter and wiring harness! Plus if I decided to return the WRONG order I pay a 25%
restock fee!STEER CLEAR THEY ARE SHYSTERS!! They give Auto Meter a bad name. cuda6T9
cuda6T9,
On behalf of the Classic Dash team, we would like to let you know that we recognize your experience was less than ideal and we apologize. We are very customer-focused and have set a high standard for the type of service our customers can expect. Unfortunately, this incident did not reflect the standard we have set for ourselves; we acknowledge that we missed the mark. We appreciate your willingness to speak with us personally today and are glad we were able to come up with a solution that worked for you and your project.
Regarding PayPal, we have experienced some issues with the service and our website, given this, we have temporarily taken PayPal down while we work to resolve the bug. We understand this is a preferred payment option for many, and as such,we are not moving away from offering PayPal. We hope to have the technical issues resolved very soon. In the meantime, we are always more than happy to provide customers with a PayPal invoice.
Again, please accept our apologizes and we wish you the best of luck on your install!
Classic Dash
So, what is this "solution that worked" that got reached ?
