Wow is all I have to say.....Rock Auto

I have bought a lot from Rock Auto and for the most part things have been fine. I've had a couple of problems with brakes for both my 02 WRX and my Duster. I sent back the wrong part to them this time on my dime and out of convenience to me I ordered the Centric Reman caliper. The part that sucks the most is they have no phone customer service and the fact that I had to pay for shipping on a mistake that was not mine. I should've went to NAPA or Oreillys to begin with and my car would've been back on the ground by now. What good are good prices if its a crap shoot on getting the right parts when ordered?
I ended up getting the correct caliper when I ordered the Centric piece....All went well with the install and I now have good brakes....On to the next project.