No, PST doesn't always resolve problems satisfactorily

H22A4 said

From a customer perspective, I’m puzzled, if you got jerked around with them on their pivot shafts, why did you go back to the same well and buy more product from them? By going back to the same well, you’re accepting their service levels and are not too fussed with how they jerked you around on the pivot shafts.

Click to expand...

Agreed. Other than the Pivot Shafts, their other products I have purchased are quite decent. Having said that, subsequent purchases I made from them (Torsion bars and adjustable Strut Rods - not offered by a lot of other vendors, especially the 1.03 TBars) were made on the basis that if anything was wrong with these products, I could probably just stick them in my ***. Yes, I accepted those terms and fortunately the pieces were fine. I don't forsee any future purchases.

Nowhere in this thread am I telling folks not to buy from PST. What I am saying is that when I hear a guy saying he got screwed by PST (even if the only post he ever made on FABO was to slag PST, supplied no pictures etc. etc.), I consider that to be somewhat plausible based on my own experience.

People reading this thread can draw their own conclusions and purchase accordingly. Caveat Emptor.