No, PST doesn't always resolve problems satisfactorily

That doesn't mean that nothing happen as he may have been working with our customer service

Well, I can clear that up for you; **** all was happening, as I was only attempting to work with you as per the above email chain which I included verbatim.

The facts are the facts. Attempted damage control at this point only serves to dig this hole deeper.

I didnt start this thread to open up some kind of debate, I started it to bring some balance to a discussion and assist other FABO members to make more informed purchasing decisions.