Well, the dealership I am using for service is not the same dealer I purchased from. 2 reasons, purchasing dealer is 30 miles away and not as good as where I usually get service from and they are only a few minutes away from home. I think you're right and that I need to go to purchasing dealer tomorrow and talk to the manager. (I like the sales department there) they have always been good to me. Hopefully they will continue to be helpful.