shipped 10 vintage shifter knobs threw usps and box arrived empty!! their insurance paid off full coverage of 50 bucks for 400 dollars worth of knobs!! the part that pissed me off could tell somebody opened the box, won't no accident!
If $50 was 'full coverage,' the shipper was at fault there for not purchasing additional insurance totaling $400.
People are typically so uninformed about the hazards of shipping -- and how easily the companies avoid paying damage claims -- that I included explicit instructions on my website for customers shipping parts here. After beefing up the FAQ and directing more people to it, it's helped a LOT. But the occasional one still shows up in a too-small box with limited or no cushioning. I can fix that damage for you too ... but smarter packing saves you money and makes it faster to return finished parts.
