Concentrix Logo "I work for a multibillion dollar company that doesn’t really care for its employees

autopar3000 said
..Companies do sometimes un-outsource, when the service from offshore is bad enough compared to what they're getting locally. My company is doing it right now .

Here too, we (old provider) used to outsource tech support but the new company is all based in USA. :-) Im talking to TN now instead of the UN.