question to OP-
What exactly kind of support do you provide? You never said.
I once worked for a county level government IT shop, where I alone, as a six month employee, provided computer support- general operating system (windows and mac), productivity application (office, word perfect, etc, plus custom SW and basically any thing anyone bought), communications, WAN/cloud connectivity (through three different providers, AT&T, GTE and United Datacom), and local network support (AD and netware) for over 10,000 employees, while another department had a staff of five that supported only one application and a third department had a staff of two that supported yet another single application.
