Odessa heads - take a look.. Looking for input *solved

The ones I bought from them were new EQ heads. 3 out of 4 intake valves wouldn't hold water. Spoke with the tech and he assured me that he does a valve job on EVERY head there, also told me he spoke with me about the magnum intake bolt pattern and said that I confirmed it was supposed to be LA style and called out the phone number he called. He spoke with someone in Chicago (I'm in South Carolina). I explained that we're all human and make mistakes and just wanted to get it corrected. His words were " I personally cut every valve job on every head that comes through here. I promise I didn't miss anything and didn't make a mistake. But ship them back on your dime and I'll give it another valve job and ship them back to you on your dime. The intake bolt pattern, that's on you pal not me!"
Talk about customer service!