I talked with someone at PST. Since they are unable to find the sales record in their computer system, they are unable to warranty any items.
I was OK with that, until I asked the customer service Rep if could take additional photographs of the components for verification and email him...the response was "What would be stopping you from taking pictures of a friends car and claiming that its yours? If we did that we'd be sending out hundreds of boxes a day for false warranty claims. They're only 20 bucks man, just buy another set."
I was too taken back to respond, I was thinking to myself he must be an idiot because I (like most people) don't have time to go thru all that hassle for a set of 20 dollar bushings and now I've spent so much time on the phone and not working that I might has well of bought another pair.
He told me that unless I have the original receipt, there is nothing that they will do. Thats somewhat understandable, but the rep made a BAD judgment call because now I'm going to blast them on every forum I can find.
