What a total pain in the *** rock auto is. I thought I was going to save all this money with them, but not so much. Ordered a bunch of suspension parts from them. Took over a week to get them. Shipped from the Bronx NY, I'm in Cali. Once they finally arrived, the 2 KYB struts were in different boxes, one sealed, the other with the strut rod sticking out the end of the box !!! The dampening on the 2 struts were different. Its almost like 1 was new, the other sitting around, so they threw it in a box and shipped it.
Now the fun part. THEY HAVE NO PHONE NUMBER TO CALL SOMEONE !!!!!!
Now I'm going back and forth emailing, just to get them sent back. They are asking for photos, what is wrong with it, did shipping do it, full cavity search. This whole experience hasn't been worth the $10 I might have saved. Could actually cost me....Stay tuned.
Here on out, its Summit for me. No questions asked, return shipping label, nicely boxed, 2 day shipping etc etc.
On top of that I CAN CALL SOMEONE ON THE PHONE !!!!!!!!!!!!!!!!
F**K rock auto.
