Mo@#$%^&* ..need A/C and Furnace replaced

44070dart said

Warned by all to avoid Carrier because in the event they go down, getting parts is a hassle.

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Sounds more like a problem with the local dealer(s) and Carrier parts distribution in your area. The dealer who services our rental property has many parts on their truck all the time and can source almost anything in a day; they mostly do Carrier.