Lost money on a transaction

FWIW......

We ship all over the world, and most international shipments are thru the post office

But as of lately, for whatever the reason may be.....we have been experiencing problems with postal shipments out-of-country....ESPECIALLY shipments to Canada.

All international postage from Washington state goes to an USPS International Distribution Center in San Francisco, and that's where the tracking history comes to a complete stop. We have no clue what the issue may be......but I could speculate all day long.....

It does lead to not-so-happy phone calls from our customers who are wondering where their orders are, but once our local mail carrier picks up the packages, it's out of our control.

Something in San Fran stinks....