Question For Military Veterans Using The VA For Their Health Care?

I use the VA in Cincinnati. My primary care is at a CBOC not super far from the house. Used VA since I retired.
If I need to go to the main hospital, its generally not a bad experience.
I'm kinda torn on my primary care doc though. She's bad about saying one thing, then doing something different. Honestly my one true complaint is that she has a huge amount of patients.
I have a pacemaker and some heart issues. I also have a gut wound that I'm service connected for. It creates issues similar to cardiac so when my gut acts up, I get the full cardio workup. I try to tell them its my gut, but they never listen. They do the cardio work up and find that my heart is fine, so they write me off and ignore the gut issues. So I'm with you on feeling like I get the "sunshine" treatment.
As for the reception desk, I'm glad I'm not the only one who thinks there's room for improvement.
The head ***** at the CBOC actually called the VA police on me because I asked her to do her job. Long story, but she hates me.
But the call was interesting because the cop mentioned PTSD. When I asked him how he knew that, he said the woman had told him. At the time the PTSD clinic was not located at the CBOC and the only way she could have known was to look at my records. Big HIPPA violation. I reported that. She must have gotten her *** ripped because now she avoids me. My experiences at the main hospital with reception has been mixed. For the most part its been good.
As for my PTSD treatment, that's been phenomenal.
For the comment about the docs being the bottom barrel, Cincy VA and UC Medical Center are literally in each others back yard. When you see a doc at the VA, you will almost always see a UC doc. In fact the VA in Lexington is connected to UK Med Cntr.
So, no the docs aren't bottom barrel. They might be a little inexperienced sometimes, but not bottom barrel. But it's those residents that usually will listen when I have an issue. It was a resident who found that I broke 3 ribs. He found it in June after this happened in early May. He took time and listened when the ER doc ignored me.