Classic industries

ZMan67S said

I use their catalogue for a reference and then find the needed part from another fender cheaper.
I feel compared to others they overcharge and their shipping prices are high.
Last time, a long time ago, I returned a part and they charged me a restocking fee. :BangHead:

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What are the details of that transaction?
You do know that businesses are in business to make a PROFIT, right? They are not charities.
If they send you a WRONG part, a mistake that THEY made, I feel that there should be NO restocking fee BUT if you made the mistake.... or simply changed your mind, opened the box, why should any company eat the cost of that?
It takes labor hours to accept incoming merchandise, inspect and repackage it, then put it back on shelves. That costs them money. If they do that often enough, they don't make enough money and they go bankrupt.
Maybe not the case with you but some people have a poor attitude toward businesses, as if those businesses somehow owe their customers everything.