The weekend's failed boat "deal."

Don’t you just love what social media and texting has done to people’s communication skills? I feel sorry for businesses that have to hire people that will verbally communicate with their customers.
Exactly! I am a retired USAF officer and then for about 20 years, before I retired in 2015, I was an Auditor and then a Market Risk Analyst at the Federal Home Loan Bank here in Topeka. In both of those careers, there was zero tolerance for errors in verbal or written communications. My communications might have been a bit longer than the reader would have liked, but there was never any question what I meant. In the last 10 years at the Bank, I watched the younger people get hired, and their communication skills were atrocious. There was this one guy who gave a quarterly disaster prep briefing, and he BUTCHERED the English language. His speaking grammar was so bad, I almost felt sorry for him. Instead of listening to what he was saying, I would keep track of his mistakes. And I would get Emails from several of them with little punctuation and no capital letters. They felt that intra company Emails were closed information only and grammar and punctuation did not count. Unfortunately, I was continually having to contact the and ask them to clarify details They thought it was clear, and got easily irritated. You are right. Businesses are having a lot of trouble finding young people with a decent skill level in communications.