Yes, they do have a "drive thru" and that is what the lady should have used.....but there's one draw back. According to all the experts, Corona can live/survive on paper/cardboard for 24 hours and on plastic for longer. So the lady would have had to touch the script (paper), and the large plastic container that "shoots" into the store. So the employee in the store would touch the script and the container and other customers would eventually all touch the same container as they go through the "drive through". It's a "no win, "no win" situation!!