crackedback said

Ah the joys of Jim's. I take it the cranky woman is still riding a Broom to work...

There was an axiom when it came to two vendors
Jim three letter = BAD
Jack four letters = good

Sucks that they continue the same business practices.

JMO

If they have not shipped the item, send an email saying "as the order has not been shipped in a timerly fashion, item is no longer needed and will be refused." Then deal with the bank/card company.

Good luck with it.

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