Classic Industries dash bezel issues

A phone call, email with photo's and polite conversation. Pain in the a$$ is shipping it back and waiting if they do you right. That's big bucks brother, not small change and that should equate to great customer service. Word of mouth about the potential of that happening to someone else has to motivate them. I wouldn't hesitate to buy that knowing they treated another customer right, on the other hand nah.
I may just repaint it myself but let them know what happened..I'd hate to go through all the trouble of returning it and getting another bezel that does the same thing..Wonder how it would look if I took off all the black paint and left it chrome???..lol..They could at least give me some type of a credit for future orders since I've spent a great deal of money with them..I've practically bought every item I've used to build my car from them so hopefully they'll treat me decent over this..