ohhh ouch ! That looks like the cheapest product line. "Nylon" at 12 oz per yard. I usually go for Loop@ 20oz per yard or splurge for tuxedo@ 23 oz per yard for a loop style carpet. it makes a difference, also that surging "sucks" I'd send it back just for that. here is a chart to look at Flooring Material & Color | Auto Custom Carpets