A855 - 5 Speed

Exactly. I believe I mentioned this a few posts back, when Christine mentioned they've had multiple meetings on me.

They've made a conscious, deliberate decision to completely ignore a customer who is still under warranty as it's cheaper.

What a bunch of slimeballs.

Guess what, no one called me back from my multiple messages on Friday.

To those who have a 'good' trans, or have had great interactions with loser Passon and lying GFI, just remember this is the moment when they show their true colors.

I recall the perfect quote, iirc:
When someone shows you who they are, believe them.
I hear your grief and side with your story, but the ball is squarely in your side of the court to start the process for resolution.
Escalating the issue by hiring a lawyer to initiate due process has been recommended to you. It is time for you to either do that or accept the fact that you own an expensive 5 speed junk-POS transmission and move on.