I had some problems like this with my LM2. Lemme see if I can look back and jog my memory on the issue.
Oh yes! I do remember. Innovate said it was power supply related. My conclusion was that they were probably right, it was their power plug's internals.
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Minimal wire contact (not run throughholes) and looked cold to me.
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Desoldered and resoldered these connections.
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