The reality is I am out pocket well north of the refund amount. 18 spline clutch and shifter handle for the A855, as well as the cost of a replacement 23 spline trans, and I still need a 23 spline clutch and shifter.
Are you referring to the above statement?
Whether it is that exactly or something similar I've stated, let me clarify.
Jamie has been crying about not having the money to provide a refund, that he didn't have 6 grand, (yet he told me he had over 18k in his account when we met), that he's waiting on Christine, he has nothing to refund because he didn't get the money, etc.
All of which is irrelevant to the customer, just own it.
Whether I called Passon, GFI, or John, it was always about their problems, never mine, they're out of pocket for this or that, they immediately list all their problems and never stop, they don't have time and can't say when they will, they've come up with a solution then decide not to honor it, etc, etc.
Even last week, when I said I could meet Friday or Monday, I stressed that I needed to sort out my schedule, work, childcare, etc, as well, and he needed to recognize that. It didn't matter, not even in one ear so couldn't make it out the other.
He couldn't make time Friday, and he was so inconvenienced on Monday because he had to push a client to later in the day, so it was Monday morning or nothing because he spent enough time on it and wasn't spending anymore.
This is how all 3 operate, Passon, GFI, John Huff. And to make it better, they all blame each other, talk **** about each other, to me.
Heck, if I had an A855 with no issues, I would think they're all the best because they came together to make something great and fill a void. Nothing could be further from the truth.
Yes, I'm out of pocket for 2 trans now, because this pos 5 speed was out and never going back in, so I needed to move forward, which means getting another trans.
I knew for a fact that by the time the fabo trans was ready to ship, I would have the 5 speed out, need a new trans, and either have a refund or heading to civil court.
And I just want to note, the fabo member needed a few weeks to crate/ship, knew my situation, and I told him upfront I didn't need the refund to pay him.
Brewer's didn't have one, and I was able to find a member on here who is well known, refreshes, sells, and ships trans regularly.
He sent pics, I spoke to him on a number of occasions, and he just texted me about sending me a shifter mount because mine is shot.
Everything done to the trans was explained to me before purchase, pics were sent of the crate before it went out, as that was a big concern, and he called me the day I got it and educated me some more and answered questions.
I needed another trans, car, need, go.
It was either coming from a respectable company, like Brewer's, or on this forum.
And the reality is, before this debacle, Passon was at the top of the list of respectable companies, so I'm not overly concerned on an inexpensive, tried and tested design, A833 trans from a fabo member who is in fact a better part-time businessman, no contest, with a day job than Passon on every level.
I wasn't blaming anyone for having 2 trans at once, only trying to get across that it's not about them, I'm tired of listening to their problems, I'm the customer and I am suffering the consequences of your dysfunctional business arrangement and total lack of ownership - and I asked that he put himself in my shoes.
He couldn't.
Did you finish your popcorn?
