So true. I have worked in the transportation/shipping industry for close to 30 years. I've had items that were addressed to me personally, shipped through my company system that were very well packaged, bubble wrap, styro, you name it that still ended up in pieces.
On the other side of the coin, I regularly see items that are valued in the tens of thousands and more that are barely even shrink wrapped, weighing sometimes 2 to 3 thousand pounds, then shipped on pallets made of toothpicks.
